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Job Descriptions
Royal Farms requires the following qualifications for all positions:
Positions at Royal Farms: District Leader Store Leader Assistant Store Leader Customer Service Leader Food Service Leader Food Service Associate Customer Service Associate Inventory Crew Auditor Maintenance Expeditor District Leader Will over see the efficient and profitable operation of 8 – 12 Royal Farms, many with gasoline sales. Results are measured via same store sales increases (for all products and services sold), margins (including all products and services), minimizing all controlled expenses with emphasis on the monitoring of efficient labor distribution and minimization of inventory shrinkage. All District Leaders must maintain high cleanliness and sanitation standards, fast service via efficient labor scheduling and high customer relations standards, via the hiring of good, honest and conscientious employees. Qualifications:
<Back to Top> Store Leader Achieves or exceeds standards in the areas of store cleanliness, customer satisfaction, employee relations, freshly prepared foods and controllable gross margins.
Responsible for all areas of operational excellence within the store. Performs other duties as required by the District Leader.
Qualifications:
<Back to Top> Assistant Store Leader Reports directly to the Store Leader.
Functions as the Store Leader in their absence.
Completes all training competencies and requirements in preparation for promotion to the next level (Store Leader).
Enforces company rules, procedures and policies at all times.
Executes the company mission, corporate strategy, goals and objectives.
Qualifications:
<Back to Top> Customer Service Leader Insures efficient operation of the entire store by teaching, coaching, mentoring and supervising all members of the stores hourly staff.
Supervises shifts opposite of, or in the absence of, the Assistant Store Leader or the Store Leader.
Provides the customers and employees with leadership acting as a member of the store management team on 2nd or 3rd shift as needed.
Qualifications:
<Back to Top> Food Service Leader Insures efficient operation of the stores institutional foodservice offer. Monitors and maintains food products and equipment for peak quality and efficiency. Trains and develops hourly food service employees.
Performs food preparation duties.
Attains a food service sanitation certification through a certified training course provided for by Royal Farms. Qualifications:
<Back to Top> Food Service Associate Responsible for producing quality food service items to all customers.
Responsible for food service preparation.
Responsible for producing food service items to the customer's satisfaction according to time requirements set by Royal Farms (must be “FAST”)
This is an entry level position, prior experience a plus but not required. <Back to Top> Customer Service Associate Responsible for efficient cash register operations.
Must be accurate and maintain excellent cash controls.
Must be certified by Royal Farms in the “What ever it takes” customer service requirements.
Must be able to work the lottery machine and other customer / register related machines or equipment.
Must be able to enter shift information into the back office computer accurately.
This is an entry level position, prior experience a plus but not required. <Back to Top> Inventory Crew Auditor DUTIES:
QUALIFICATIONS:
<Back to Top> Maintenance Expeditor Hours: 8:00am – 4:00pm Monday – Friday (must be available for occasional overtime as needed) · Must posses knowledge of Microsoft including Word, Excel and Power Point · Excellent communication skills · Detail oriented and able to follow tasks through to completion · Intermediate data entry and internet navigation skills <Back to Top> |
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